Last month, we discussed a “rebuilding” process to bring NEW life to an organization, and pointed out the key areas to consider when executing new growth strategies. Once you’ve decide that a “rebuild” is necessary, it’s time to develop an implementation plan. Here are three very important plans to consider:
1. Administrative plan. Once you’ve focused your organization on purpose it’s time to analyze your organizational structure. Then look for ways to eliminate administrative weaknesses and enhance strengths. Turn these ideas into SMART Goals and objectives that you and others in your organization must meet. Be sure your plan is flexible enough to change as your organization’s needs change. Gear these toward increased skills, professionalism, and efficiency.
2. Process planning. To develop this plan, analyze what you are doing for your clients. Decide how you need to improve these efforts. Before adding or reducing processes, be sure to do careful research. Ask your team members and clients what they want and how you can improve your services to them. For each process, ask yourself: Is this needed and wanted by the people it is meant to serve? Eliminate processes that aren’t working or that team members and clients don’t want. Remember, bigger is not always better. Too many groups fail because they overextend themselves; Rather than trying to be all things to all people, choose a few goals and objectives that you can do well. In this way, you will build your credibility and increase team morale.
3. Resource development plan. This plan’s purpose is to secure the resources necessary to carry out the other two plans and future strategies around these plans. Ask yourself this: What resources do we need to be effective in our administrative and process areas? Money, staff, other outside resources are all part of a healthy growth plan. Also ask yourself: Why do we need these resources? How will we get them when we need them?
What Goes into a Good Plan?
As you create these three plans, be sure they have the following in common:
1. They should be related to the purpose statement and to the established roles and job descriptions of the organization.
2. The three plans should be compatible with one another.
3. All three plans should have both short and long term SMART Goals. The plans should cover the next two to five years, with more detail for the first year. The objectives should be SPECIFIC, MEASURABLE, ATTAINABLE, RELEVANT & TIMELY (Action–oriented, specific, quantified, time-phased, achievable, consistent with available resources, and easy to understand by those who will be carrying them out. They should also have a time–cost factor that provides an acceptable payoff.)
For each objective, answer the following questions:
- Who is responsible for carrying out this objective?
- By what date will we reach the objective?
- What is the most likely result if all works well?
- What is the most likely result if all goes wrong?
- What resources are necessary for success?
- What additional resources could augment the effort?
- What factors could detract from or jeopardize the effort? ■
- What contingencies should we plan for?
Monitor the Plan…
All three plans should have criteria by which you judge their success or failure (metrics of success). While you should never establish criteria after the fact, you may alter standards as you progress through the year and test your plans against reality. A well-managed program will never have unrealistic objectives. Periodically (at least four times a year), the Inzet auditing function can help you measure how well you are meeting your set objectives. If performances is poor, we can either take corrective action, or change the objective. Inzet auditing process will make sure you don’t leave your plans in a drawer and keep them on everyone’s desk, as a daily reference.
If this process seems overwhelming to you, INZET wants to help! INZET’s goal is to help clients focus on how to achieve team growth while being built around purpose. The third phase of our program integrates your purpose into an actionable plan to take your organization in a new direction. We collaborate with you, helping integrate specific goals and milestones into YOUR specific plan. We stay with you as you execute your plan, offering coaching and business consulting to help you focus on the purpose-driven decisions necessary to achieve the results you seek.